The DeLonghi GM6000 Gelato Maker: Pros and Cons

Mmmmm, homemade gelato – the swarthy, Latin cousin of ice cream. And with its lower fat content, it’s like the Mediterranean Diet of frozen desserts.

Homemade Berry Gelato | Foodal.com

Made from whole milk rather than cream and usually without egg yolks, gelato is a silky and dense Italian frozen treat that’s naturally lighter in calories, and full of flavor.

Churned at a much slower rate than ice cream, less air is incorporated in processing, which results in less volume – it’s more compact in composition and doesn’t have the rich, buttery flavor of cream.

Some believe that this allows the other flavors to present themselves more fully, without being overridden by the cream. And others appreciate the lower calories and reduced milk fat: regular ice creams contain 14-17% fat while the leaner gelato usually comes in at 3-8%.

And true gelato gourmands claim the real deal can’t be made with an ice cream maker – the RPMs of the dasher are too fast and whip in too much air. Ice cream will more than double in volume from added air, whereas gelato will only increase by 25-30%.

DeLonghi GM6000 Gelato Maker with Self-Refrigerating Compressor available on Amazon.

DeLonghi is a well-known name in kitchen appliances, and the GM6000 Gelato Maker is priced in the mid-range cost band for compressor units.

Let’s take a closer look to see what kind of value and performance this particular model will deliver.

Operation

With a sleek, contemporary design, the GM6000 makes an appealing appliance suitable for any kitchen.

The mixing bowl is located at the front of the machine, making it easier to add ingredients, to check progress through the transparent lid, or to remove the mixing bowl for serving. And the large control dial can easily be set via the clear icon display.

The two pieces that come into contact with the ingredients are both constructed of food-safe materials: the bowl is stainless steel and the mixing arm is BPA-free plastic.

Self-Refrigerating Compressor Models

Unlike units that use ice and rock salt or freezer bowls, compressor models come with a built-in refrigeration unit. In terms of convenience and efficiency, these are the rock stars in the ice cream making universe.

Homemade Sorbet Gelato | Foodal.com

There’s no need to freeze bowls for 24 hours before using, nor are extra ingredients like rock salt or ice required. And that means multiple batches are possible for a never-ending stream of frozen goodness.

With the compressor style, you simply pour in the mixture, turn on the machine, and you’re minutes away from enjoying your favorite frozen desserts – it starts churning a batch as soon as it’s switched on.

And the more powerful the compressor, the cooler the bowl gets, which freezes the mix faster. The quicker the freeze, the less processing time, and ice crystals will be smaller – meaning smoother, well-blended results.

Features and Benefits

This DeLonghi GM6000 uses a removable stainless steel bowl. Stainless steel is an ideal material for frozen dessert makers since the mixture must be brought down to below freezing, and quick and constant temperature transfer is crucial for the mix to develop. Plastic will not deliver the same results.

The transparent, hermetic lid seals the mixture to maintain an ideal temperature, and prevents air from entering – remember, with gelato, less air is churned into the blend. It can be completely removed for easier cleaning, and offers full access to the mixer bowl when adding extra ingredients.

The GM6000 features a patented mixing blade made of BPA-free plastic that achieves the perfect consistency for gelato. By mixing all ingredients from top to bottom in a rolling, over-under motion with a minimum of air, a rich and flavorful treat is produced.

This unit uses R410A refrigerant gas, making its operation more energy efficient, and it does not contribute to ozone depletion.

For fast, convenient cleanup, the stainless steel bowl, paddle, and lid are easily removed, and they are safe for cleaning on the top rack of the dishwasher.

DeLonghi has included a recipe book with 50 different recipes for gelato and sorbetto, with tips and advice for successful production.

And, an instruction manual is also included. It’s recommended that you take a few minutes to read through it and school yourself in the parts and operation to create the best possible icy goodies.

DeLonghi offers a one-year manufacturer’s warranty.

Dimensions and Capacity

The DeLonghi GM6000 measures 16 x 12 x 9” and weighs 26 pounds. Ensure that you have the counter space to accommodate this unit, as the weight is fairly substantial, and not particularly conducive to moving about with ease.

This model will produce a scant one quart, or approximately 1 1/4 liters, of fresh homemade gelato per batch.

Cleaning

Cleanup is easy. All parts are simple to remove. They are dishwasher safe on the top rack, or can be hand washed in warm, soapy water. Wipe the base clean with a damp cloth.

Performance

The following observations are a compilation of the reviews on Amazon at the time of this writing. Unfortunately 1/4 of reviewers reported less than satisfactory performance.

  • While the DeLonghi GM6000 is a handsome machine that carries the reputation of a well-known company, it isn’t without its problems. One reviewer summed it up nicely with this comment: “great gelato with machine flaws.”
  • By far, the majority of reviewers report that both gelato and ice cream produced by this unit have a smooth, rich texture and flavor – even those that rate it poorly begin their comments by saying it made great gelato… until it broke.
  • Happy customers also enjoy the simplicity of operating this model, and its easy cleanup as well.
  • And the convenience of a compressor model is also appreciated, with a lot of customers raving about being able to make multiple batches when desired.
  • There’s also the usual subjective comments about noise – some claim it’s similar to that of a quiet dishwasher and the noise levels are quite acceptable, while others need to banish it behind closed doors.
  • Documentation seems to be a bit dodgy, with vague instructions and unclear specifications in both the operating manual and recipe books.
  • Of concern is a disturbing pattern of complaints regarding a few serious problems: the smaller dasher paddle snaps very easily, gears strip without undo duress, and the drive shaft seizes as well – all of which render the machine inoperable.
  • Even worse than the consistent appearance of these mechanical issues is the complete lack of customer support from DeLonghi. Many, many, many complaints about receiving no response from a variety of “support” and “help” email addresses, phone calls aren’t returned, replacement parts (like the broken paddle) are back ordered for months on end, and units returned for repairs seem to disappear into a black hole, void of all communication.

Tips

  • Get a good recipe book. The one that comes with this unit is basic and the instructions are somewhat unclear.
  • Use a good blender to mix ingredients first – this will result in better taste and consistency.
  • Thoroughly chill the gelato mix for a couple of hours before mixing, for a harder texture.
  • Stick a glass bowl in the freezer for at least 3 hours and scoop the gelato into it after mixing. Place it back in the freezer and let it harden for several hours before serving.
  • When storing gelato or ice cream in the freezer, lay plastic wrap directly on top of the gelato, then cover tightly. This will help to prevent the formation of ice crystals on top.

Conclusion

Although there are many favorable aspects to the GM6000, the almost 1 in 4 chance of developing a mechanical issue (as reported by those who left a review on the US Amazon site) are unacceptably high.

Although this number is probably not indicative of the true percentage – as folks that have a less than satisfactory experience will usually complain more loudly than those who have had good experiences will give praise – it’s high enough to raise an eyebrow or two.

Foodal's Rating
  • Performance
  • Included Accessories
  • Build Quality
  • Warranty
  • Value

Summary

And at just under $300 on the street from various vendors, this machine isn’t cheap. Then there’s the next-to-non-existent customer support from DeLonghi when problems do arise…

Unfortunately, and despite the good quality of gelato it produces, this machine simply does not offer the necessary value to justify the price.

3.2

There are many other compressor model ice cream makers on the market that will do just as good a job at making gelato and ice cream, and that will also provide years of problem-free service.

Check prices and read customer reviews and comment on Amazon now!

This model should be given a pass in favor of a more reliable one – from a company that stands behind their products.

We’d suggest taking a look at the Cuisinart ICE-100 (in about the same price range), the Breville BCI1600XL Smart Scoop (a bit more expensive, but a great machine), or the Lello 4080 Musso Lussino (a whole lot pricier, but the most robust) as better alternatives.

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About Lorna Kring

Recently retired as a costume specialist in the TV and film industry, Lorna now enjoys blogging on contemporary lifestyle themes. A bit daft about the garden, she’s particularly obsessed with organic tomatoes and herbs, and delights in breaking bread with family and friends.

2 thoughts on “The DeLonghi GM6000 Gelato Maker: Pros and Cons”

  1. I love the idea of a compressor model, and have long been a fan of DeLonghi products. I am still happily using my DeLonghi toaster and electric kettle purchased in the 90’s, without any issues, so reading about the lack of customer service and tendency for this unit to have mechanical issues is disappointing. I do hope the company isn’t going downhill, since I enjoy using their products, but with all the negative comments, and the price of the unit, it doesn’t sound as if I’ll be purchasing this unit.

  2. It was disappointing to read about both the mechanical problems and lack of help, there’s a few DeLonghi products in my kitchen too Diane – and they’ve performed well for many years. The issues seem to be a result of ‘new ownership blues’.

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